Terms and conditions

At spinitcasinouk.co.uk, this page sets out key Spinit Casino account conditions. Questions about the content on spinitcasinouk.co.uk can be sent to [email protected]. Deposits, withdrawals, verification and account decisions are matters for Spinit Casino support.

Eligibility and the United Kingdom

Spinit Casino lists the United Kingdom as an excluded country. Residents cannot open an account or put money into one. Anyone living in or located in an excluded territory must avoid using an account and close any existing account immediately.

Participation requires a minimum age of 18 and compliance with any higher legal age that applies locally. Players are responsible for establishing whether gambling is permitted where they are. Individual game suppliers can impose further geographical restrictions.

Personal account details

Register using your real name and keep your details accurate. Spinit Casino restricts accounts to one per person, household or address, telephone number and email address. Duplicate registrations can lead to closure, cancelled promotions and voided winnings.

Keep your password private. Accounts cannot be bought, sold or passed to someone else, and another person's credentials must not be used. Funding must come from a payment method belonging to the account holder.

Identity checks

Spinit Casino may request identification, evidence of residence, payment ownership records and information explaining where deposited money came from. Checks can take place before or after a deposit or withdrawal.

Requested information must be supplied within 30 days. Payments may be held and account access suspended while documents remain outstanding. Failure to respond within that period can result in permanent closure. Verification normally takes up to 10 days after a complete response, although complex cases may need longer.

Payments and account closure

Where feasible, withdrawals return through the method used for the deposit. A preferred payment route is not guaranteed. Verification and compliance checks may delay payment, and no more than three withdrawal requests may remain pending together.

Ordinary account closure is requested by email to casino support. The closure conditions require a zero balance and no pending withdrawals. Requesting closure with a positive balance or an outstanding withdrawal means the remaining funds are voided. Self-exclusion has a separate support route described on the responsible gambling page.

Promotions and disputes

Specific promotion conditions take priority when they conflict with general terms. Casino bonus wagering has a 10-day completion window, while sports bonuses have a 30-day window. Expiry cancels the remaining bonus and related winnings. Attempting a withdrawal before completing wagering also forfeits bonus funds and winnings generated from them.

Send account complaints to Spinit Casino customer service. Unresolved matters can proceed through its written complaints process. The English terms take precedence over translated versions.